Belvo

Security Self Assessment Questionnaire (CAIQ - Lite)

Belvo uses the Consensus Assessments Initiative Questionnaire Lite (CAIQ-Lite) from the Cloud Security Alliance as a mechanism to share its security posture in an easy and understandable language, providing transparency over our security controls.

For a broader introduction to security at belvo, please visit our Security Page.

Please reach out to our security team at security@belvo.com should you have any questions or require any clarifications.

Section HeadingControl HeadingCAIQ IDQuestion TextAnswerNotes/Comment
Application & Interface SecurityApplication SecurityAIS-01.2Do you use an automated source code analysis tool to detect security defects in code prior to production?YesWe use automation to detect common vulnerabilities, both in our software and in the dependencies that we use
AIS-01.5(SaaS only) Do you review your applications for security vulnerabilities and address any issues prior to deployment to production?YesSource code is automatically scanned and peer reviewed for security vulnerability, and all security defects are addressed with the highest criticality
Customer Access RequirementsAIS-02.1Are all identified security, contractual, and regulatory requirements for customer access contractually addressed and remediated prior to granting customers access to data, assets, and information systems?Yes
Data IntegrityAIS-03.1Does your data management policies and procedures require audits to verify data input and output integrity routines?YesBelvo is built and audited through mandatory peer reviews, extensive end-to-end tests and frequent penetration testing. We have strong backup solutions and data schema migrations are source-code controlled.
Audit Assurance & ComplianceIndependent AuditsAAC-02.1Do you allow tenants to view your SOC2/ISO 27001 or similar third-party audit or certification reports?YesWe are currently in the process of becoming ISO 27001 compliant collaborating with Vanta, our ISO compliance consultancy partner. We can provide access to:

– Letter of engagement with ISO compliance consultancy partner (available upon request)
– Access to our penetration test results and letter of attestation (available upon request)
AAC-02.2Do you conduct network penetration tests of your cloud service infrastructure at least annually?YesYes, we actually perform penetration tests on a quarterly basis with external 3rd-party security firms. Letters of attestations are available upon request.
AAC-02.3Do you conduct application penetration tests of your cloud infrastructure regularly as prescribed by industry best practices and guidance?YesYes, we actually perform penetration tests on a quarterly basis with external 3rd-party security firms. Letters of attestations are available upon request.
Information System Regulatory MappingAAC-03.1Do you have a program in place that includes the ability to monitor changes to the regulatory requirements in relevant jurisdictions, adjust your security program for changes to legal requirements, and ensure compliance with relevant regulatory requirements?YesWe have an internal compliance and regulatory team that reviews the regulatory landscape on a continous basis and updates our internal policies & documentation as a result.
Business Continuity Management & Operational ResilienceBusiness Continuity TestingBCR-02.1Are business continuity plans subject to testing at planned intervals or upon significant organizational or environmental changes to ensure continuing effectiveness?YesTogether with our security, compliance and regulatory teams, we review and update our business continuity plan at least once per year or upon significant organizational and environmental changes.
PolicyBCR-10.1Are policies and procedures established and made available for all personnel to adequately support services operations’ roles?Yes
Retention PolicyBCR-11.1Do you have technical capabilities to enforce tenant data retention policies?YesOur applications and our platform are built entirely in-house and we have the capabilities to enforce any policy we desire.
BCR-11.3Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements?Yes
BCR-11.7Do you test your backup or redundancy mechanisms at least annually?Yes
Change Control & Configuration ManagementUnauthorized Software InstallationsCCC-04.1Do you have controls in place to restrict and monitor the installation of unauthorized software onto your systems?Yes
Data Security & Information Lifecycle ManagementE-commerce TransactionsDSI-03.1Do you provide standardized (e.g. ISO/IEC) non-proprietary encryption algorithms (3DES, AES, etc.) to tenants in order for them to protect their data if it is required to move through public networks (e.g., the Internet)?YesOur TLS implementation is robust, scoring a A+ SSL score using Qualys SSL Tester: https://www.ssllabs.com/ssltest/analyze.html?d=api.belvo.com&latest

We have an acceptable encryption policy that establishes our encryption standards. We generally follow NIST best practice.
DSI-03.2Do you utilize open encryption methodologies any time your infrastructure components need to communicate with each other via public networks (e.g., Internet-based replication of data from one environment to another)?YesWe use strong encryption anytime we have in-flight data passing through public networks
Nonproduction DataDSI-05.1Do you have procedures in place to ensure production data shall not be replicated or used in non-production environments?YesOur production AWS account is segregated and not connected to any other AWS accounts.
Secure DisposalDSI-07.1Do you support the secure deletion (e.g., degaussing/cryptographic wiping) of archived and backed-up data?YesThis is achieved by encrypting the customer data with its own and different key per customer. Once the key is deleted, data is deleted and if by any means was recovered, would not be possible to decrypt the data blocks. See also the “encryption_key” parameter available at https://docs.belvo.com
DSI-07.2Can you provide a published procedure for exiting the service arrangement, including assurance to sanitize all computing resources of tenant data once a customer has exited your environment or has vacated a resource?YesService and contractual arrangements are managed by our sales, onboarding and integration teams. The offboarding procedure includes the decomissioning and sanitization of any customer-related resources.
Datacenter SecurityAsset ManagementDCS-01.2Do you maintain a complete inventory of all of your critical assets located at all sites/ or geographical locations and their assigned ownership?Yes
Controlled Access PointsDCS-02.1Are physical security perimeters (e.g., fences, walls, barriers, guards, gates, electronic surveillance, physical authentication mechanisms, reception desks, and security patrols) implemented for all areas housing sensitive data and information systems?YesWe host our infrastructure, sensitive data and information systems on AWS, which is a top-tier datacenter and infrastructure provider complying with all major regulations.
User AccessDCS-09.1Do you restrict physical access to information assets and functions by users and support personnel?Yes
Encryption & Key ManagementKey GenerationEKM-02.1Do you have a capability to allow creation of unique encryption keys per tenant?YesBelvo offers the ability to provide customer-specific encryption keys. See also the “encryption_key” parameter available at https://docs.belvo.com
EncryptionEKM-03.1Do you encrypt tenant data at rest (on disk/storage) within your environment?YesAES encryption is performed both by our application layer, as well as by our AWS database storage layer.
Governance and Risk ManagementBaseline RequirementsGRM-01.1Do you have documented information security baselines for every component of your infrastructure (e.g., hypervisors, operating systems, routers, DNS servers, etc.)?YesAll of our infrastructure relies on Terraform configurations and is described in code
PolicyGRM-06.1Are your information security policies and procedures made available to all impacted personnel and business partners, authorized by accountable business role/function and supported by the information security management program as per industry best practices (e.g. ISO 27001, SOC 2)?Yes
Policy EnforcementGRM-07.1Is a formal disciplinary or sanction policy established for employees who have violated security policies and procedures?YesYes. These sactions can be enforced as part of our employment agreements.
Policy ReviewsGRM-09.1Do you notify your tenant’s when you make material changes to your information security and/or privacy policies?Yes
GRM-09.2Do you perform, at minimum, annual reviews to your privacy and security policies?Yes
Human ResourcesAsset ReturnsHRS-01.1Upon termination of contract or business relationship, are employees and business partners adequately informed of their obligations for returning organizationally-owned assets?YesYes. For employees, this information are also included in our employment agreements.
Background ScreeningHRS-02.1Pursuant to local laws, regulations, ethics, and contractual constraints, are all employment candidates, contractors, and involved third parties subject to background verification?NoWe perform reference checks for sensitive hires
Employment AgreementsHRS-03.1Do your employment agreements incorporate provisions and/or terms in adherence to established information governance and security policies?Yes
Employment TerminationHRS-04.1Are documented policies, procedures, and guidelines in place to govern change in employment and/or termination?Yes
Training / AwarenessHRS-09.5Are personnel trained and provided with awareness programs at least once a year?YesOur onboarding process includes an infosec awarness session. We have a strong engineering culture that brings security in many daily conversations. We also execute periodic training refreshes.
Identity & Access ManagementAudit Tools AccessIAM-01.1Do you restrict, log, and monitor access to your information security management systems (e.g., hypervisors, firewalls, vulnerability scanners, network sniffers, APIs, etc.)?YesWe have various measures in place, including:
– Firewalls
– Web Application Firewalls
– VPN-only access
– AWS security groups and ACLs
IAM-01.2Do you monitor and log privileged access (e.g., administrator level) to information security management systems?Yes
User Access PolicyIAM-02.1Do you have controls in place ensuring timely removal of systems access that is no longer required for business purposes?YesMost of our systems use SSO, which makes it easy to remove access in one single place. We also have an offboarding procedure.
Policies and ProceduresIAM-04.1Do you manage and store the identity of all personnel who have access to the IT infrastructure, including their level of access?Yes
Source Code Access RestrictionIAM-06.1Are controls in place to prevent unauthorized access to your application, program, or object source code, and assure it is restricted to authorized personnel only?YesWe use GitHub, which is restricted to software developers only, and access requires 2FA authentication
IAM-06.2Are controls in place to prevent unauthorized access to tenant application, program, or object source code, and assure it is restricted to authorized personnel only?Not Applicable
User Access Restriction / AuthorizationIAM-08.1Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege?YesWe have a special encrypted credentials vault whose access is only given by the company’s executives to select personnel.
User Access ReviewsIAM-10.1Do you require a periodical authorization and validation (e.g. at least annually) of the entitlements for all system users and administrators (exclusive of users maintained by your tenants), based on the rule of least privilege, by business leadership or other accountable business role or function?Yes
User Access RevocationIAM-11.1Is timely deprovisioning, revocation, or modification of user access to the organizations systems, information assets, and data implemented upon any change in status of employees, contractors, customers, business partners, or involved third parties?Yes
Infrastructure & Virtualization SecurityAudit Logging / Intrusion DetectionIVS-01.1Are file integrity (host) and network intrusion detection (IDS) tools implemented to help facilitate timely detection, investigation by root cause analysis, and response to incidents?Yes
IVS-01.2Is physical and logical user access to audit logs restricted to authorized personnel?Yes
IVS-01.5Are audit logs reviewed on a regular basis for security events (e.g., with automated tools)?Yes
Clock SynchronizationIVS-03.1Do you use a synchronized time-service protocol (e.g., NTP) to ensure all systems have a common time reference?Yes
OS Hardening and Base ControlsIVS-07.1Are operating systems hardened to provide only the necessary ports, protocols, and services to meet business needs using technical controls (e.g., antivirus, file integrity monitoring, and logging) as part of their baseline build standard or template?Yes
Production / Non-Production EnvironmentsIVS-08.1For your SaaS or PaaS offering, do you provide tenants with separate environments for production and test processes?Yes
IVS-08.3Do you logically and physically segregate production and non-production environments?YesWe segregate in separate AWS accounts with no cross-account connectivity
SegmentationIVS-09.1Are system and network environments protected by a firewall or virtual firewall to ensure business and customer security requirements?YesWe protect our systems by AWS virtual firewalls, as well as a Web Application Firewall
VMM Security – Hypervisor HardeningIVS-11.1Do you restrict personnel access to all hypervisor management functions or administrative consoles for systems hosting virtualized systems based on the principle of least privilege and supported through technical controls (e.g., two-factor authentication, audit trails, IP address filtering, firewalls and TLS-encapsulated communications to the administrative consoles)?YesAccess to infrastructure is restricted to authorized engineers only using IAM, MFA and TLS.
Wireless SecurityIVS-12.1Are policies and procedures established and mechanisms configured and implemented to protect the wireless network environment perimeter and to restrict unauthorized wireless traffic?YesBelvo is a remote-first company. Our offices do offer Wifi acces, which is protected against unauthorized traffic, however the local network itself doesn’t host any data. All the services we rely on are protected by strong HTTPs encryption.
IVS-12.2Are policies and procedures established and mechanisms implemented to ensure wireless security settings are enabled with strong encryption for authentication and transmission, replacing vendor default settings (e.g., encryption keys, passwords, SNMP community strings)?Yes
IVS-12.3Are policies and procedures established and mechanisms implemented to protect wireless network environments and detect the presence of unauthorized (rogue) network devices for a timely disconnect from the network?Not ApplicableBelvo is a remote-first company. Our offices do offer Wifi acces, which is protected against unauthorized traffic, however the local network itself doesn’t host any data. All the services we rely on are protected by strong HTTPs encryption.
Interoperability & PortabilityAPIsIPY-01.1Do you publish a list of all APIs available in the service and indicate which are standard and which are customized?YesYes – please find our documentation at https://developers.belvo.com
Mobile SecurityApproved ApplicationsMOS-03.1Do you have a policy enforcement capability (e.g., XACML) to ensure that only approved applications and those from approved application stores can be loaded onto a mobile device?No
Security Incident Management, E-Discovery, & Cloud ForensicsIncident ManagementSEF-02.1Do you have a documented security incident response plan?YesWe have a written policy and procedures covering our security incident response plan
SEF-02.4Have you tested your security incident response plans in the last year?Yes
Incident ReportingSEF-03.1Are workforce personnel and external business relationships adequately informed of their responsibility, and, if required, consent and/or contractually required to report all information security events in a timely manner?YesYes, per our information security policies / incident response policies and procedures
SEF-03.2Do you have predefined communication channels for workforce personnel and external business partners to report incidents in a timely manner adhering to applicable legal, statutory, or regulatory compliance obligations?Yes
Incident Response Legal PreparationSEF-04.4Do you enforce and attest to tenant data separation when producing data in response to legal subpoenas?Yes
Supply Chain Management, Transparency, and AccountabilityIncident ReportingSTA-02.1Do you make security incident information available to all affected customers and providers periodically through electronic methods (e.g., portals)?Yes
Network / Infrastructure ServicesSTA-03.1Do you collect capacity and use data for all relevant components of your cloud service offering?Yes
Third Party AgreementsSTA-05.4Do third-party agreements include provision for the security and protection of information and assets?YesAll new third party agreements are reviewed by our legal team for such provisions
STA-05.5Do you have the capability to recover data for a specific customer in the case of a failure or data loss?Yes
Supply Chain MetricsSTA-07.4Do you provide tenants with ongoing visibility and reporting of your operational Service Level Agreement (SLA) performance?YesYes – see also https://status.belvo.com
Third Party AuditsSTA-09.1Do you mandate annual information security reviews and audits of your third party providers to ensure that all agreed upon security requirements are met?NoWe are not currently doing this. However, our sensitive providers are exclusively well reputed companies in the information security space: Amazon Web Services, Google, Datadog, Wallarm.
Threat and Vulnerability ManagementAntivirus / Malicious SoftwareTVM-01.1Do you have anti-malware programs that support or connect to your cloud service offerings installed on all of your IT infrastructure network and systems components?Yes
Vulnerability / Patch ManagementTVM-02.5Do you have a capability to patch vulnerabilities across all of your computing devices, applications, and systems?Yes
Mobile CodeTVM-03.1Is mobile code authorized before its installation and use, and the code configuration checked, to ensure that the authorized mobile code operates according to a clearly defined security policy?Yes